Covers voluntary versus mandatory ADR processes, provides tips on designing an effective program, describes the value of a Peer Committee, and details providers of ADR services. Over 30 pages of material outlining the current status of ADR and its successes are presented in an easy-to-reference format. Samples of policies and forms complete this comprehensive look at one of the newest activities in Human Resources.

Every organization with 15 or more employees must comply with ADA. This packet outlines necessary steps to achieve compliance with employment related activities. Recruiting and interviewing information, accommodation forms, and a sample Employment Policy are part of this information.

This employer’s guide to avoiding wrongful terminations will assist organizations with the difficult task of employee discipline and discharge. Topics covered in the material include preparing for the discussions, discrimination concerns, employee misconduct outside the workplace, at-will provisions, exit interviews, outplacement and severance and reduction in force considerations. This packet also includes sample forms including disciplinary action form, release agreement, exit interview questionnaire, and a sample RIF policy.

This binder includes step-by-step guidelines and all the sample forms needed to establish both a Master Plan and departmental plans. Information on identifying risks and vulnerabilities, setting up communication plans, identifying specific duties and responsibilities, suggestions about resources and vendors who offer emergency supplies, assisting employees to develop their own family disaster plans, etc. are covered in this necessary and informative packet.

Designed specifically for not-for-profit organizations, this packet outlines the steps a Board can take to measure and recognize the Executive Director’s performance. Sample forms are included.

Comprehensive materials covering the new requirements and their integration with applicable state laws. Packet includes recordkeeping information, forms and sample policies.

Not a substitute for a well-written state specific, industry related, customized handbook, but meant to serve as a framework for creating positive and compliant employee communication. Contact us for information about a spanish version.

Includes over 70 recommended Human Resources Forms such as Leave of Absence, Exit Interviews, FMLA forms, Employment forms, Performance Evaluation, Disciplinary Action, etc.

Communication is one of the first skills we learn yet as adults, very few of us have unlocked the secrets of successful communication. Generally we do a good job, especially when there are no issues or concerns to discuss. However, when problems exist, we disagree with one another, or we are trying not to hurt someone’s feelings, communication breaks down and clear expression becomes more challenging. This program will explore:
• How and why communication difficulties occur
• The importance of listening in successful communications
• How to approach a troubled employee/co-worker and minimize any hard feelings that may occur
• How to manage our feelings when confronting others
• The different communication styles
• How to improve communication skills across gender and culture
• Much, much, more...
If you want to better understand your personal communication style and apply it to the people you work and live with, then this is the session for you.

Designed to aid a laid-off employee, this packet outlines the job search process, provides tips on resume and cover letter creation, and helps the individual prepare for interviews.

This packet addresses the most common questions, shows how to make the transition from traditional benefits of vacation and sick leave to a combined paid time off program, and provides a sample policy and form to consider. The material also discusses how to communicate the change to employees and identifies the key issues employers need to consider when contemplating this change.

Supervisors are always looking for an easier format to conduct performance reviews. This packet is designed to assist an organization start the Performance Management process. This is a comprehensive packet with material covering how to develop a program, sample policy, setting performance standards, appraisal errors, positive appraisal discussions and how performance ties to pay as well as development and training tools. Sample forms are included.

Supervisors are always looking for an easier format to conduct performance reviews. This packet is designed to assist an organization start the Performance Management process. This is a comprehensive packet with material covering how to develop a program, sample policy, setting performance standards, appraisal errors, positive appraisal discussions and how performance ties to pay as well as development and training tools. Sample forms are included.

Hiring the right person for a job is one of management’s most critical responsibilities. Making the right hiring selection can increase an organization’s productivity, profitability and morale. This manual focuses on practical guidance to help your organization identify, interview, hire and retain quality employees. The manual will also take an organization through a thorough recruitment process starting with the establishment of a hiring process and strategy to the interview stage and on to the final decision-making process.

Job Analysis Questionnaire, sample job description format, verbs to use, and ADA compliance information are all part of this easy-to-follow manual.

Job Analysis Questionnaire, sample job description format, verbs to use, and ADA compliance information are all part of this easy-to-follow manual.

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