"Caught in the Middle," that's the way most supervisors and managers describe their jobs: employees with their needs and wants on one side, management with their rules and expectations on the other. There is no position quite like that of a supervisor or manager.

This session will focus on what they need to know about their unique responsibilities. Topics include:

• Policy Interpretation - When to make exceptions;
• Employee Relations Issues - Harassment and Conflict Resolution Counseling;
• Employee Productivity - Motivation and Performance Management; and
• Rights & Responsibilities - Up, down and sideways.

Participants will learn valuable skills and practical proven techniques for handling their complex, and often confusing, responsibilities.<

New posters required for 2010 revised FMLA & ADAAA

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HR Answers, Inc. -- 7659 SW Mohawk Street -- Tualatin, OR -- 97062 -- (503)-885-9815 -- 877-287-4476